Pre Sale Questions

Credits as guest

Voting is connected to your IP address. If you signup with the same IP you voted with, all previous credits will be added to your account.

Last Updated: on Monday April 28, 2014 - 04:49 PM

Security

We use a 2048 bits secure connection, from Comodo secure, for our signup section and dashboard (members section).

Last Updated: on Monday April 28, 2014 - 04:47 PM

Payments

Currently we use PayPal as our payment processor.
Other options will be added in the near future.

Last Updated: on Monday April 28, 2014 - 04:45 PM

Existing Customer Questions

I have a technical problem or support issue I need resolved, who do I email?

The best way to get in touch with us is to visit our support center.

Last Updated: on Monday June 23, 2014 - 06:16 PM

Public profile

Yes and no:
- You have a profile page, but only viewable by members (secure). Not to the public.
- In case of "DesignScaned members" the only public spot is our vote section.
 

Last Updated: on Friday June 20, 2014 - 12:49 PM

Change password, username, screen name

- Passwords can be changed when you login into your DashBoard. Under "My Account" -> edit settings.
- If you forgot your password? You may request your password at /signup.
- Username, email address, can't be changed. It's connected to your payment. If you really need to, contact us at /support/mail

Last Updated: on Monday April 28, 2014 - 04:51 PM